Increase your digital presence with full service, drop ship and marketplace automation
How Cymbio Works
We Pride Ourselves
on having incredible Success Managers who service the complete integration for brands within marketplaces, department stores and boutiques. Each brand is provided its own Success Manager, who supports daily management of the brand to retail connectivity – enabling brands to enjoy the simplicity of Cymbio’s automatic connectivity to hundreds of retailers.
Below are some of the refreshing capabilities
that our platform provides.
The Cymbio Platform
For the perfect symbiosis between you (the brand) and your retail partners!
Any systems: ERP, WMS, OMS, IMS, PIM
All eCommerce platforms: Shopify, Woo Commerce, Magento, TradeGecko, BigCommerce and more...
All data formats: EDI, JSON, XML, CSV, XLS
Comprehensive product catalog including images, product details and customized pricing options per retailer
Product information and pricing are automatically updated
Data is reformatted to meet retailer’s requirements and mapping of attributes
All retailers are managed under one hub, including marketplaces, department stores and boutiques
Configure customized settings per retailer, including inventory rules, pricing and terms per channel
Product images are auto-adjusted according to retailer’s specifications, including background color and size
Inventory is updated in real-time and sent based on each retailer’s specific formats and desired frequencies
The complete order cycle is automated from acknowledgment, capture, tracking, reporting, returns and cancellations
Set email notifications per each order, summary or none
Create acceptance roles for orders (PO boxes, international, and military bases)
Automated mapping of shipping methods, carriers, levels and SCAC codes to and from all retailers
Packing Slips and Shipping Labels
Cymbio produces PDF or Base64 packing slips compliant to retailer’s specifications
Ability to support retailer’s packing slips or create packing slips based on retailer’s specifications
Returns, Cancelations and Refunds
Cymbio automates the entire return and cancelation process, including triggering refunds
Get notifications upon returns initiated by end-customers on marketplaces
Trigger refunds after goods are returned
A snapshot view of analytics across all retailers such as total order value, total units sold, and any other requested key metrics
All reports are exportable
Vendors using BI can access order information via API
We support international markets, multiple currencies and languages
We work with the highest level of security and are GDPR and CCPA compliant
"We grew very fast in our drop shipping operations, and it is all thanks to Cymbio who is helping us connect to many retailers."
Business Technology Project Manager, Camper
Connect with Any Retailer!
In a matter of days, you’ll be able to integrate with any retailer of your choice