Operations Manager

Operations | IL Office | Full Time

We are growing and looking for an entry-level Operations Manager to join our team. As the Operations Manager, you will work closely with the Customer Success team to ensure swift onboarding of our brands to new sales channels. You will specialize in multiple eCommerce platforms and be an expert in our platform.

Responsibilities:

  • Plan and execute onboarding processes
  • Provide support to the Customer Success Managers
  • Ensure data accuracy
  • Partner with Customer Success Managers to provide quick onboarding

Requirements:

  • 1-2 years experience in a SaaS B2B company in a data or customer operations role
  • Extremely organized with strong attention to detail
  • Spreadsheet & excel enthusiast!
  • Knowledge in the US &/or EU retail & brand market  - an advantage  
  • Problem solver, who works well in a fast-paced environment
  • Ability to prioritize workload and meet tight deadlines
  • Strong interpersonal and communication skills in English - written and verbal (native speaker level)
  • Passion for innovative solutions and process improvement
  • A team player with a can-do attitude